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SHIPMENT

Discreet delivered to your specified address

All our orders are shipped in a blank box. The name of the shop is not mentioned on the box. On the outside you can not see what the contents of the box are. So completely anonymous and discrete.

The sender is listed as: "Trading Company Goorden".

Discreet collection at our address

All our orders can also be picked up at our address by appointment. See below.

DELIVERY INFORMATION

Packaging

Our products are packaged in a sturdy blank box. On the outside you can not see that it contains any erotic articles. Moreover, there will never be a reference to our store. Only a return address is mentioned.

The sender will state: "trading company Goorden".

We use as much as possible packaging materials that are not harmful to the environment.

Shipping method

Packages within the Netherlands are delivered by both PostNL or GLS. Depending on the size , Country and the weight.

PostNL delivers your order within the Netherlands during the day or in the evening until 10 pm at the delivery address you specified.

If you are not at home when the order is offered to you, the PostNL employee will leave a notification with you in the bus with the message that PostNL will try again the next day to deliver the package.

If you are not home the second time when the order is offered to you, the PostNL employee will leave a notification with you in the bus with the message that they have been and the address of the collection point where you yourself will receive your package the next working day can pick up.

When you receive the package, pay attention to any damage before you accept your package.

All our packages with PostNL are sent by registered mail and therefore you must always give a signature for receipt of the package by You or someone else who receives the package.

For shipping outside the Netherlands we use the services of GLS.

GLS delivers your order outside the Netherlands during the day or in the evening until 10 pm at the delivery address you specified.

If you are not at home when the order is offered to you, the GLS employee will leave a notification with you in the bus with the message that GLS will try again the next day to deliver the package.

If you are not home the second time when the order is offered to you, the GLS employee will leave a notification with you in the bus with the message that they have been and the address of the collection point where you yourself will receive your package the next working day can pick up.

When you receive the package, pay attention to any damage before you accept your package.

All our packages with GLS are sent by registered mail and therefore you must always give a signature for receipt of the package by You or someone else who receives the package.

Shipping costs

The shipping costs within the Netherlands are at least € 4.95 basic rate. Unless otherwise stated via the order information.

The shipping costs for Belgium and Germany are at least € 11.95 basic rate. Unless otherwise stated via the order information.

The shipping costs for other countries depend on the weight of the shipment and are shown when you pay for your order or on request via our contact form.

Insurance

All our packages are sent with an insurance of the total amount in the event of loss of theft or damage.

PICKUP, FETCH

Collect your order yourself

You can pick up your order yourself at our warehouse in Schijf. If you choose this, the shipping costs will expire. The pick-up location is open by appointment. When picking up your order, your order must be paid in advance via our payment system. Cash payment on collection is possible after first consultation. There is no physical store, only a takeaway option.

The pick-up address is:

Steeltoys

Roosendaalsebaan 6

4721 AA Disc

The Netherlands

Delivery time

Within a few minutes after placing your order you will receive an order confirmation from us by e-mail. The delivery time for the package depends on the chosen payment method and our stock:

Your order will be processed and shipped on working days the same day when all products are in stock and after full payment. (with orders before 15:00).

Normal delivery time is between 3 to 5 working days. Depending on which package service provider, weight class and delivery country.

RETURN SEND

Return shipments

Within 8 days you have the legal right to return the articles for free if it does not meet your expectations.

From a hygienic point of view some items can not be re-ordered if they have been removed from the packaging.

Please contact us via your account via our order system. We will then initiate a return and the product.

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